Managing content is important but it’s not enough. The ability to find out the correct version of a record or document is important. Content needs to be managed in a manner so that it is used to achieve specific business goals.
Enterprise Content Management is the methodical collection and then further to that organisation of information, which is to be used by a specified audience – business executives, customers, etc.
ECM helps streamline and restructure the entire lifecycle of information with document management. Along with this it also helps to automate process workflows. It is critical for any business with large volumes of content to have a well-defined ECM that helps to do away with operational inefficiencies, bring down costs and abide by to regulatory mandates.