Dear Valued Customer,

Trust you and your loved ones are safe amidst the COVID-19 pandemic.

We as an organisation are putting in our best efforts to help the government and businesses that provide essential services like banks, hospitals, and others, in these challenging COVID-19 pandemic times.

I would like to inform you that during this lockdown period, the government authorities have granted us limited emergency passes in many cities we operate in. With this, we are continually providing support to our customers on delivering essential services as an extension of their enterprise.

Below are some other updates:

○ Our Storage (SSS) facilities pan India are operational to our customers’ needs. Even as we are afflicted by the contagion, we believe in remaining true to our commitments and so aren’t compromising in any which way when it comes to our service levels.

○ Our Customer Service teams are constantly working from home and they will be reachable on Email/Phones.

○ Our Business Process executives are operating out of home wherever the process allows access through the Internet.

○ Our Contact Centers are having limited operations, but wherever feasible, they are functioning remotely.

We are committed to delivering the highest standard of services to our clients and will continue to do so in these critical times

Thank you for your cooperation.

Regards,
Satya Mohan Yanambaka
CEO
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