Writer Information

IT Asset Disposition: Managing E-Waste Right and Protecting Our Planet and People

The Growing Mountain of E-Waste

Agbogbloshie was once a wetland situated on the Korle Lagoon in Ghana.  In the 1990s, with increased development around the area, it became one of the largest e-waste dumping sites in the world. Here, one could see children as young as ten picking through mountains of discarded electronics, breaking apart old phones and computers with their bare hands. Toxic fumes rose from burning wires, and the air would be thick with the Agbogbloshie acrid scent of melted plastic and heavy metals. It was a stark and unsettling scene that depicted the global crisis of electronic waste, or e-waste.

E-waste is the world’s fastest-growing waste stream generated by humans. In 2022, we generated 62 million tonnes of e-waste globally, which itself was an 82% increase over 2010. By 2030, the volume will rise to 82 million tonnes. Consider India alone, generating over 1.75 million metric tonnes of e-waste in 2023-24[1].

The grim news is that less than 25% of these colossal amounts of e-waste are being recycled, which means the majority still needs to be disposed of properly and efficiently[2]. IT waste forms a significant portion of this waste – computers, mobile phones, laptops, disks, and so on. What happens to the rest? It often ends up in places like Agbogbloshie, where informal workers handle hazardous materials without protection, paying the price for our digital convenience.

In an era where technology drives progress, the question arises: what happens to our old devices when we discard them? And more importantly, how can we manage this growing pile of e-waste responsibly?

The Urgent Need for Smart E-Waste Management

The consequences of improper e-waste management are dire. While e-waste is only 2-4% of the total solid waste generated globally, its toxicity contributes 70%! The impact on soil and water are disastrous. Heavy metals like lead and mercury seep into groundwater, making their way into local ecosystems and food chains. For humans, the impact on health is alarming with the risk of respiratory issues, neurological damage, cancer, and such ailments. The risk of workers in the informal cycling sector contracting these ailments is even higher. Children living near e-waste sites have been found to have higher levels of lead in their blood, impairing cognitive development.

Yet, e-waste is not just a story of loss—it is one of untapped opportunity. Every year, discarded electronics pile up, adding to the pile of rubbish. But hidden within old smartphones, broken laptops, and defunct appliances lies a fortune. According to the Global E-Waste Monitor 2020, the recoverable materials in e-waste are worth a staggering $57 billion annually[3]. Much of this wealth remains in the trash, lost to inefficient recycling systems and poor waste management.

Beyond the Trash: Why Secure IT Asset Disposal is a Business Imperative

Much has been said about the environmental and health risks of improper e-waste disposal. But there is another critical aspect that businesses cannot afford to ignore – data security. In an era where data is as valuable as currency, the end-of-life disposal of IT assets needs more than recycling or sorting. As companies upgrade their technology and retire outdated equipment, ensuring the complete degaussing of these assets to remove sensitive data is paramount. A single misstep in IT asset disposal can lead to costly data breaches, environmental harm, and violation of stringent data protection laws. The laws regarding data privacy are just as stringent as the e-waste disposal laws. Take the example of India, where the recently enforced Data Protection and Digital Privacy Act (DPDPA) sets strict guidelines on data handling. Non-compliance isn’t just a risk—it’s a liability. This is where certified IT Asset Disposition (ITAD) services play a crucial role, offering businesses a secure, compliant, and sustainable way to retire their old technology.

Disposal to Sustainability: A Strategy to Secure and Sustainable IT Asset Management

IT Asset Disposition (ITAD) refers to the secure and sustainable management of obsolete or end-of-life IT equipment, ensuring both data protection and environmental responsibility throughout its lifecycle. However, managing end-of-life IT equipment is not just about disposal – it requires a strategic approach to data security, sustainability, and compliance. At Writer Information, ITAD is an integral part of the IT asset lifecycle management process. Our approach to ITAD is built on three key pillars: data sanitisation, refurbishing and resale, and destruction and recycling.

The first pillar, data sanitisation, ensures that no trace of sensitive information remains on the decommissioned devices. This process involves multi-level degaussing, ensuring that data on hard drives and other storage media is completely removed and irretrievable.

The second, refurbishing and resale, promotes sustainability by recovering and repurposing functional components such as motherboards and semiconductors. By extending the lifespan of IT assets, businesses can reduce e-waste while maximising its value.

Finally, for equipment that can no longer be salvaged, destruction and recycling provide a responsible end-of-life solution. Secure destruction guarantees that assets are disposed of in compliance with industry regulations, while vetted and trusted recycling partners ensure minimal environmental impact through proper waste management.

A well-executed ITAD strategy not only safeguards data but also supports a circular economy – transforming old technology into new opportunities.

The Risks of IT Asset Disposal: Why Choosing the Right ITAD Partner Matters

In India and globally, the ITAD market is fraught with unregulated operators who prioritise profit over security, putting businesses at significant risk. Many of these providers claim to degauss IT assets and permanently erase data, but they often fall short, merely deleting files without fully eliminating the information. Worse still, some unscrupulous players resell devices without properly destroying them, leading to serious vulnerability and risk of penalties, exposing companies to severe financial penalties and reputational damage. Without a reliable ITAD process, organisations risk losing more than outdated equipment; they jeopardise customer trust, regulatory compliance, and their own credibility.

Partnering with a reputable ITAD provider like Writer Information can ensure both data security and environmental responsibility. Our proven track record boasts of comprehensive asset lifecycle management, from asset tagging and data wiping to secure destruction and responsible disposal. The stringent protocols ensure that every stage is handled with the highest level of security and transparency, giving businesses peace of mind that their sensitive information remains protected.

Ultimately, IT asset disposal is about far more than simply discarding old hardware. It is a critical process that safeguards data, ensures legal compliance, and promotes sustainability. More than that, it is about preventing the creation of the next Agbogbloshie, where once-thriving wetlands are reduced to toxic wastelands, overwhelmed by the very technology meant to advance society.

References:

[1] https://www.downtoearth.org.in/waste/indias-e-waste-surges-by-73-in-5-years#:~:text=India%20witnessed%20a%20surge%20in,over%20the%20last%20five%20years.

[2] https://unitar.org/about/news-stories/press/global-e-waste-monitor-2024-electronic-waste-rising-five-times-faster-documented-e-waste-recycling

[3] https://ewastemonitor.info/gem-2020/


Enquire Now


Records & Information Management
Cloud Services
Contact Centres
Document Scanning & Digitization
Digital Mailroom Solutions
Tape Storage
Business Process Outsourcing
Digital Transformation Solutions
Secure Shredding & Destruction
Workflow Automation & ECM Solutions
IT Asset Disposition (ITAD)

Certifications and Affiliations

Our Initiatives

udaan

Udaan

you first

YOU FIRST

wecare

We Care

Our Employees

Our People at Work

Be it any industry, a business is as successful as its employees.
When the employees are in sync with the business pattern, management expectations and future goals, then productivity will certainly be on a rise. Disinterest or discontentment on the part of the employees can turn out to be detrimental for the business in the long run. At Writer Information we understand this sentiment and always treat our employees as our greatest strength.

The culture in the company is such that leadership teams treat the employees as valued collaborators who can make or break the fortunes of the company. For us, the people of the company are never just disposable cogs who can be replaced. Our employees form the core for us and that is why with their strength and commitment, we are always responsive to changes in the market. This has helped us create the perfect ground for creative thought processes across all quarters, innovation like never before, creation of breakthrough solutions and commitment to excel beyond all odds as a team. The trust of the management and leadership teams is complemented by enthusiastic employees who bring in power packed energy into the organisation.

3000 customers

9000+ Employees

16 Main Locations

3000 customers

300+ Serviceable Locations

Our Business

Business Process Services

  • Robotics / AIenabled
  • Procurement Management Services
  • HR Life-Cycle process management
  • Client Onboarding Process
  • Mandate Management Process
  • Underwriting Process
  • Disbursement Process
Secure Storage Services
  • Records Management Services
  • SecureVault & Storage Services
  • Media and Tape Vault Storage Services
  • Tape Transcription Services
  • Secure Destruction Services
 
Cloud and Data Services
  • Cloud Migration & infraset-up
  • Data Centre Setup
  • Data Hosting Services
  • Skill Augmentation Services
  • Data Centre & IT Operations
  • SaaS, IaaS
  • Data Analytics
 
Digital Solutions
  • Enterprise Content Management Solutions
    • Info Docs®
    • Info Flow®
    • Info Scan®
    • Info Store®
    • e cube-HR Onboarding
    • Contract Management
  • Health Care Solutions
    • Writer HIMS Solution
    • Writer IVF Solution

Our Women's Forum

Across the world, women leaders have been smashing the glass ceiling with greater force and determination. At Writer Information the culture is more of assimilation of talent without any gender biases. We have our women leaders who have taken the company ahead and have been inspirational role models for others. In this company, we motivate and encourage women to emerge as leaders and totally embrace their role-model status and address all challenges that they may face as professionals primarily with action and execution. We not only believe in but make gender diversity a priority for us by setting aspirational objectives for women in leadership roles, asserting on disparate slates of candidates for prestigious and senior positions, and developing initiatives through which we can execute what we truly believe in. Here’s introducing one of our foremost women leaders and one of the strongest business heads of the company – Ms. Sona Talwar.

Our Corporate Social Responsibility

Our company does have a documented sustainability policy. This policy is based on the POLARIS FBN framework and functions under our Samavesh initiative. Under Samavesh, we look after

  • Employees: Create & nurture Workplaces and Working Cultures where employees flourish
  • Communities: Responsible Global Citizens making Contributions to Communities we live and work in
  • Environment: Constantly search ways in which we reduce ecological impact and safeguard the environment
  • Family’s Future Generations: Share values and long-term aspirations with future generations

Workforce
  • Safety and security of our direct and subcontractor workforce with zero-person day lost due to workplace incidents / accidents
  • No more than 15% voluntary turnover
  • Achieve 75% of employees participating in employee engagement surveys
  • Responding to feedback received in employee engagement surveys
  • Cascade performance management systems across the organizations
  • 100% adherence to Code of Business Ethics

Environment
  • Recycle 90% of all available waste (packing material, paper, biodegradables)
  • Energy efficient facilities (office space & warehousing) in terms of Heating, Ventilation & Air-Conditioning and Lighting (including potential renewable sources of energy)
  • Reduction of energy use per cubic meter to a specified Mega Joule per Cubic Meter for goods transported on our fleet by road (ahead of emission norms of all the countries in which we operate)

Partners
  • Weightage of sustainability in partner selection (e.g. gender diversity, underrepresented populations, affirmative action)
  • Service Level Agreements particularly around Workforce & Environment
  • Code of Business Ethics as a part of Partner Contracts

Our company has a documented anti-bribery and corruption policy. We maintain physical and e-learning trainings for all our employees on topics to combat corruption and we also collect annual declaration statements from all employees for the Code of Business Ethics compliance.

Our company has procedures to identify the risk of bribery and corruption, to implement and monitor its policies for all staff and processes to manage incidents.

Apart from having a well drafted Anti Bribery Policy, Fraud and Whistleblower Policy & Conflict of Interest Policy, we undertake following procedures to give assurance on the effective implementation of the policy:

  • Annual declaration statements from all employees for the Code Of Business Ethics compliance.
  • Incident Management through Senior Management intervention and resolution by Whistleblower Committee

Our Values

VISION

Innovate & Grow

MISSION

Delivering excellence in product design, product quality, risk management, new technology applications and service processes to enhance and enrich the customer experience.

VALUES
  • Commitment We deliver the promises we make to our customers, shareholders and employees.
  • Ownership We own every detail of every task – so that our services consistently meet expectations of our customers, shareholders and employees.
  • Passion A desire to ‘make a difference’ is in the heart, mind and soul of every Writer employee.
  • Integrity We gain the trust of our customers, shareholders and employees as there is complete alignment in what we think, what we say and how we act.
  • Collaboration We actively engage with each other to deliver on our Vision and Mission.

Our Commitment

Delivering Excellence in Product Design, Product Quality, Risk Management, New Technology Applications and Service Processes to enhance and enrich the customer experience.

Our Customers

Through a combination of design thinking, process-centric digital technologies, lean principles and advanced analytics, we’re making an impact on across industries, which are increasingly relying on tech innovations and process design to upgrade their operating models in a bid to remain competitive. This way we help to generate growth, driving greater efficiency, business agility and a better customer experience.

We at Writer understand the changing needs of our customers across industries and help them get future ready. We bring together process excellence with new age technologies to help businesses more competitive and agile. With our expertise and understanding of the business, we have helped our customers turn strategy into reality and had a clear picture of a target operating model. Then it was all about incorporating the best tech methods that’re available to us for revamping the processes.

We have consistently supported our customers when it comes to augmenting their business growth and handled operational challenges to provide them the platform to scale up their business volumes like never before. To all our trusted customers, we give them the assurance of transforming their tomorrow, today.