-
Industries
More for less - Cost Optimisation
We help you align your expenses so that you can strategise better. Our agents are trained to be efficient with no scope of delegation. These agents take responsibilities and have a proven track record of success in their fields.
Creating Brand Ambassadors
Our agents help you provide the best possible customer experience, revenue generation and provide service optimisation goals. We know you care and so do we. We help you connect with your customers and ensure they connect with your brand.
Automating redundant processes
We make it easy for you to adjust to the changing business world with the help of our automated calling experience. We make investments to deliver the vision and strategies towards process optimisation for our agents and your customers.
Customer satisfaction leads to brand loyalty
We help you deliver the best possible experience that your customers deserve. We don't want your customers to feel that they are interacting with robots.
Voice of the Customer
We help you understand your customers journey, their emotions, their thoughts through the voice of the customer programme. We help you transform that customer journey by ensuring you achieve all the desired outcomes.See how we bring value addition through our Call Center Solutions
Expertise in Sustainable Value Creation
Building a range of calling support to increase revenue creation for insurance companies
Streamlining contact centre operations whilst improving customer satisfaction
Our Solutions
24/7 Customer Care
We know what you want. We help you reach your customers and deliver the sense of satisfaction. We deliver • New Business on boarding calls, • Welcome calls, • Complaints / Grievance handling, • Out bound calls
Sales and Marketing Solutions
We understand the value of CRM productivity. Our solutions are driven with intelligent analytical tools where we undertake both cross selling and up selling.
Collection Management
We cater to the finance teams and enable recovery. This solution has a flavour of analytics to cater to the changing customer world. Our Consultants have mastered the art of conversion to deliver those numbers that ensure margins and growth.
Persistence Calling
We manage the deep lapse and ship tracking functions for insurance companies. We have skin in the game by delivering productivity beyond customer delight. We use techniques and tools to deliver. There is a touch of BI as a part of the solution.Insights
Contact Centre strategy and implementation plan to transform the insurance space
Download Case study
Boosting the conveniences of the customers like never before
Play Video
How Contact Centres Strengthen Customer Experience & Build Brand Confidence
Read More
Boosting Business Processes with Assisted Sales Competency
Download BrochureDevising intelligent technology solutions and growth strategies to help data-driven businesses
Talk to an Information Expert today!
to scale up and evolve faster than the market.
Automating redundant processes.
We make it easy for you to adjust to the changing business world with the help of our automated calling experience. We make investments to deliver the vision and strategies towards process optimisation for our agents and your customers.
Customer satisfaction leads to brand loyalty.
We deliver the customer experience they deserve. We don't want your customers to feel they speak to robots. We promise to deliver that human touch threw the power of our state of the art - IVR, The real-time personalised. Channel of conversation to meet customer delight.
Voice of the Customer
We want the world to stop when your customer speaks. We help you understand your customers journey, their emotions, their thoughts thru the voice of the customer program. We help you transform that customer journey ensuring you achieve all the outcome desired.
Creating Brand Ambassadors.
Leads are shared which undergo calling. Clients are apprised to keep documents ready for pick up. Documents include application form, KYC and others. These documents undergo verification against originals.
Our agents help you achieve your customer experience, Revenue generation and Service Optimization Goals. We know you care and so do we. we help you connect with your customer with exactly the same feel and which you world, We will make sure they continue to love your Brand like alway.
Our teams share the same empathy with social, emotional and psychological skill to deliver warmth and solutions that your customers will seek.
More for less - Cost Optimisation.
We help you align your cost to be able to strategise. Be bold, be brave, and be creative - use technology, innovation, and new ways of working to radivally optimise the cost base.
Our agents are trained to be efficient with no scope of delegation. These agents take responsibilities and have proven track record with sucess in their feilds.
We allow our agents to gain skills and leadership experience. It benefits the customers experience with an assurance of their voice being heard with a sense of maturity.
