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Traditional file cabinets once symbolized order and organization in offices. But today, they represent inefficiency, clutter, and risk. Physical st..

In today’s fast-paced business environment, managing documents manually is no longer sustainable. Paper-based systems and scattered digital f..

Think back to the 1970s and 80s. This is when the Business Process Outsourcing (BPO) industry took shape, when companies started handing off non-co..

Introduction

In today’s digital-first world, contact centres are no longer just support hubs—they’re the frontline of..

Early last year, a fintech player came under regulatory scrutiny. The country’s central bank ordered it to halt onboarding new customers and ..