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PICK UP, PROCESS, MANAGE THE ENTIRE LIFECYCLE

Be it physical pickup of filled mandates from customer locations using Business Process Services (BPS) teams or processing of documents using proprietary ICR and OCR technology, our Mandate Management solution covers it all.

Functional capabilities of the Mandate Management Solution

Image-based Mandate Capture Solution

Reporting: MIS and Dashboards

Transaction Manager

Web Interface

Repository

Central KYC Processing

CKYC refers to Central KYC (Know Your Customer), an initiative of the Government of India. The aim of this initiative is to have a structure in place which allows investors to complete their KYC only once before interacting with various entities across the financial sector.

CKYC is a Central KY Registry maintained by Central Registry of Securitization Asset Reconstruction and Security Interest of India (CERSAI) wherein different Financial Institutions (FI’s) under regulators like RBI, IRDA, SEBI, and PFRDA to upload KYC details on CKYC portal.

In this process of CKYC, end customer of a Financial Institution will be provided with a 14 digit CKYC number which will be unique across the industry.

Why CKYC?

To bring uniformity in the information of a person in the financial sector
To avoid duplication of work at back-office
To get the latest and updated information about the customer
To avoid manipulation of minor account
To prevent operating of accounts of a deceased person.

WRITER Approach to CKYC Processing

We at Writer Information provide an “End to End Approach” to customers CKYC requirement. This is a compliance requirement and applicable across financial institutions.

The process flow looks like:

Check for Existing CKYC with CERSAI
Digitization of documents at client premises or Writer facilities
CKYC workflow:
- Auto Import of Customer Data
- Auto Cropping of POI and POA
- Auto capture of customer demographics
- Auto-verification of customer information
- Exception Management
- MIS and Reports
CERSAI Upload and Co-ordination
CKYC number shared with the customer
Storage

Our Value Differentiators

Get technology-led domain expertise across multiple verticals
Gain from specialised transition management skills and solutions
Benefit from the only E2E data governance solution provider in India
Avail of a scalable value-chain with onboarding, servicing, and deboarding
Take advantage of best-in-class delivery capabilities across India, Middle East and Africa
Profit from process re-engineering emphasis on customer delight, risk reduction, and optimal servicing cost